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Smart Actions - Best Practice

Smart Actions is a flow specifically designed for General Managers. 

Week by week, Yumpingo crunches the data and transforms it into prioritised insights to highlight those that have the biggest impact on the guest experience.

This aims to tease a General Manager to review their overall performance for the previous week and to look into new insights.

As a best practice, look into any dips in performance, either based on a specific venue or one of the three key metrics (NPS/core question score,  food and drink score and steps of service). This will enable you to pinpoint any potential issues and get to the root cause of any problems swiftly.

If you have any questions or comments please reach out through the chatbox on the bottom-right of your screen and we’ll be in touch as soon as we can!  

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