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Introducing Yumpingo to your guests

When to Present the Devices

The 1-Minute Smart Survey slots into service at the end of a customer's visit. It's a great way to fill the short time between a guest asking for their check/bill and making a payment.

Every Order, Every Day, Every Time

Give every guest the chance to participate. Collecting as many reviews as possible is the key to identifying trends and consistenciesRemember - most of your guests love what you do!

The way you present Yumpingo to guests has a big impact on participation. Your introduction should be short and sweet, but be purposeful about the language you use.

A good introduction highlights that your guest can leave a quick review, you value their opinion, and it really helps your restaurant improve. 

It's quick: "less than a minute" "it's a review"Avoid the words 'form', or 'survey' (they are long and boring!)
You value their opinionDon't ask if they have time to fill it in. This also sounds drawn out.
It really helps your restaurant improve. People really want to help!
Silence isn't golden. Don't leave the devices without an explanation.

Here are a few example phrases you can try:

Try a few, to find out what works best for you to get the most reviews.


Next step: Section 2. Collecting reviews

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