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Look, Taste, Portion & Value - Their importance & Relationship
Recommend (60% weighting to a dish score) Definition The likelihood that ...
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April 2025
Our team has been busy this month with new feature releases designed to help...
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March 2025
Our team have been busy this month with some of the latest feature improveme...
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Best Practices for Guest Recovery
Turning a negative guest experience into a positive one starts with a though...
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Replying to customers
Once you’ve reviewed the case details, you can respond directly to the guest...
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Understanding your case details
Case Details To get more context on a guest complaint, click the dropdown a...