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Best Practices for Guest Recovery
Turning a negative guest experience into a positive one starts with a though...
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Replying to customers
Once you’ve reviewed the case details, you can respond directly to the guest...
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Understanding your case details
Case Details To get more context on a guest complaint, click the dropdown a...
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Understanding your guest recovery dashboard
Your Guest Recovery dashboard is your space to manage guest feedback and per...
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Guest Recovery
We want to introduce you to Guest Recovery — A powerful tool that helps you ...
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February 2025
Our team have been busy this month with some of the latest feature improveme...