This article explains how to Restart the Omnivore agent if you're receiving an error on the Yumpingo devices.
All Yumpingo devices cannot access the check number at all:
An issue with the Omnivore / POS connection will display on the Yumpingo devices with an error message "the Table selected doesn't exist" when they enter the table/check number.
Before restarting the agent, follow the steps here: NCR & Omnivore Issues & Troubleshooting
To restart the Omnivore agent:
Note: You can only Click Reinstall if you are the owner of the location.
- Go to Omnivore Panel login on your web browsers and log in.
- Click on Locations at the top right of the panel dashboard.
- Find the location that you wish to replace. It should be showing as Offline with a red icon.
- Click on the Location name to open the Location’s page.
- On the Location’s page, you’ll see an Actions button in the top right.
- Click that to open a drop-down menu and click Reinstall.