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Overview Reports

Welcome to our support guide on using the Reporting Tab. This article is designed to help you use the Reports functionality. You will learn how to navigate and utilise the reports effectively.


TABLE OF CONTENTS

  • Accessing the reporting tab
  • Viewing available reports
  • Standard reports
  • Exporting reports
  • Notifications


Accessing the Reporting Tab


Log In to Your Account:


Navigate to the Reporting Tab on the dashboard.



Viewing Available Reports:


After accessing the Reporting Tab, you will see the available reports for your account.

These are pre-configured standard reports and cannot be edited, but you can contact our team to request custom reports & insights into your data.


You can change your date ranges, Locations & group views and filter by service style.





Standard available reports:

  • Executive Summary 
  • Multiple choice answer



Executive Summary:



This report provides a high-level overview of key metrics alongside the ability to trend data over time.


It includes visualisations such as charts and graphs that summarise your data.

Use this report to quickly understand overall trends and performance at a glance.



Multiple-choice Answers Report:


This report provides a bar chart for the answers guests have submitted for your multiple-choice and multiple select questions multiple-select



Exporting Reports:


To export a report, look for the export options within the report interface.

You can choose to export as PDF (excluding tables) or CSV, where each widget will be a separate CSV attachment.



Setting Notifications:


You can set notifications to receive these reports via email.

Within the Users and Notifications settings, configure the frequency of report delivery and the desired timeframes.



Tips for Effective Use


  • Review Regularly: Make it a habit to review these reports regularly to stay updated on key metrics and trends.


  • Use Visuals: Pay attention to the visualisations as they are designed to help you quickly grasp data.


  • Stay Consistent: Consistently use these reports to track progress and make informed decisions based on the data presented.


Need Further Assistance?


If you have any questions or need additional support, please reach out to our customer support team. We are here to help you make the most out of your Reporting Tab.



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If you have questions, comments, or suggestions please reach out by clicking the support chat box on the lower right side of your screen.





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