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July 2023

Post-Dine SMS

  • The ability to send out post-dining text messages to incerase guest engagement.    

Topics: Atomic breakdowns - Experience Drivers

  • We've added the ability to click on specific topics and see the atomic summaries
  • When a user clicks on the topic they are presented with the same breakdown
  • All breakdowns are based on unique reviews - counting any sessions where users have complained about any issue within the given topic (i.e. each review counts only once per topic)
  • We've enabled comments for topics at the same time (same logic as for issues)    

 Performance improvements

  • Various small tweaks and improvements

Multi Select Questions

  • We've added the ability to ask multiple choice questions (single-select and multi-select) on both web app and devices to collect additional information about visits

Filtered Menu from QR (Table#)

  • Allows QR codes to have "filtered menu" enabled on campaigns (like with digital bill)
  • the If this is enabled and "filtered menu" is enabled then take user to the ‘input table number screen’ (as with digital bill) and present them with "filtered menu" flow once they successfully enter their table number

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