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March 2025

Our team have been busy this month with some of the latest feature improvements we've rolled out,

Release Note: Composed Chart Widget (Bar + Line Chart)

Overview

This update introduces a new Composed Chart Widget that blends bar and line visuals in a single view. Designed for deeper comparative insights, it enables users to track group-specific performance alongside overarching trends—ideal for comparing Regions, MDs, and Brands.


New Feature: Bar + Line Composition

A new widget is now available that features:

  • Bars representing selected groups (e.g. Regions, MDs)
  • A line overlay showing dynamic averages (e.g. brand or regional)

How It Works

  • Users select a group of venues (e.g. all MDs within a region)

  • Each bar displays individual values per group

  • The line reflects the comparative average across the selection

    Example:

  • Selecting all regions: line = brand average

  • Selecting all MDs in a region: line = regional average

Supports:

  • Venue Group Type 1 vs Brand

  • Venue Group Type 2 vs Venue Group Type 1

    Built and configured directly in the Widget Builder.

When – Available Now

How – Within all your reports

Cost – Included


Release Note: Follow Up Emails Automation

Overview

This enhancement adds a new automation capability, allowing Yumpingo to send targeted Follow Up Emails based on guest activity with their review email. It ensures timely re-engagement with guests who have not entered the review flow or interacted with the previous email.

New Feature: Configurable Follow Up Emails

New backend logic enables teams to:

  • Automatically send follow-up emails based on if they have interacted or started the review flow from the previous email.
  • Set different templates and timing logic per  brand
  • Track which follow-up messages have been delivered, clicked & reviewed.

How It Works

  • Email templates are configured via Yumpingo backend
  • Logic rules can trigger follow-ups for:
    • Time frame from first send if the first email has not been interacted with.

When – Available Now

How – Reach out to Support@Yumpingo.com or your Customer Success Manager

Cost – POA


If you have any questions or require any further information, please reach out to our customer success team (Customersuccess@Yumpingo.com).

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