Emojis help express emotions
In your Reputation inbox, while writing a post or replying to a review, click the smiley button on the bottom of the review box.
Use our emoji search bar to narrow the emojis list to the ones related to your search.
When using emojis, be aware of the tone of the conversation. If a guest is complaining or had a terrible experience, it may not be the right time to send a winky face emoji. Instead, focus on resolving the issue at hand and wait until you've won the customer back.
If you have any questions or suggestions, please reach out to us via the chatbox on the bottom-right of your screen. We appreciate your time, and we’ll be in touch as soon as we can!
